Privacy policy

The company processes a series of personal data of the Users (whether they are registered or not) when they use the website https://fivetogo.ro/ and/or any Service offered by our company.
This privacy policy describes what types of personal data are processed, how they are used, what are your options in relation to this processing, as well as how we will respect the rights you have as a data subject according to the law on the protection of personal data, including Regulation (EU) 2016/679 ("GDPR").
BEFORE USING THE SITE OR ANY OF OUR SERVICES, WE RECOMMEND THAT YOU READ THIS POLICY CAREFULLY TO UNDERSTAND HOW YOUR PERSONAL DATA IS PROCESSED.

1. WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

5 TO GO CONCEPT SRL, based in Romania, is the operator of personal data, according to the legislation on the protection of personal data including GDPR, regarding the personal data of Users collected and processed through the Website https:/ /fivetogo.ro/ and/or in the context of the Services offered through or in connection with the Site.
For the processing of personal data, the Company can be contacted using the following contact details: [email protected]

2. WHAT DATA DO WE PROCESS?

The company processes the personal data you provide us when you use the Site, register on our page, contract a service, sign up for our campaigns (and/or campaigns organized together with our partners), wish to receive commercial communications or participate in our surveys and questionnaires, or contact us by any means of communication. If you contact our company 5 TO GO CONCEPT SRL through the contact form on the website https://fivetogo.ro/, the data communicated by you .(name, surname, address, telephone, email and any other personal data communicated) will be stored and processed only after checking the express acceptance present at the bottom of the contact form. We also use cookies and similar technologies to recognizes you and your devices. We also allow other people to use cookies. The way we use these technologies are described in the Cookies Policy.

3. PROVIDING PERSONALIZED OFFERS

In certain situations, we may use the information we collect from you in combination with data we obtain from our sales and/or marketing teams about your interaction with the Company to use in the context of our communications marketing. We want to make our marketing activity more efficient by offering our customers relevant and personalized products / services. interaction with us, as well as by combining data obtained from third parties (eg through web browsing analysis technologies) to send you commercial communications tailored to your needs and preferences.] We may perform various reports, analyzes and statistical studies regarding organized marketing campaigns and their success, sales/processing activity.

4. EXECUTION OF THE CONTRACT SIGNED WITH US

When you request the provision of services, we may process certain personal data necessary for these purposes (eg first and last name, delivery / delivery address, transaction data, etc.)

5. MANAGEMENT OF THE RELATIONSHIP BETWEEN USERS AND SUPPORT

We have the interest to offer adequate services through the Site to all the people who access it. Therefore, we process a series of personal data for the purpose of managing relations with the Site Users, for example when they contact us with various questions or requests regarding the Site's functionalities, questions regarding the Company's services offered through the Site, etc. Legal basis: art. 6(1)(f) GDPR – legitimate interest consisting in our interest in providing adequate services.

6. ANALYSIS AND STATISTICS REGARDING THE OPERATION OF THE SITE, COOKIES AND SIMILAR TECHNOLOGIES

We may use the personal data that Users provide or that we collect in the context of using the Services for the purpose of performing analyzes and statistics on our Services, including how the Site works or the Services are offered. The analyzes and statistics we make help us to better understand how we could improve our Services or the Site's functionalities. In performing the analyzes and statistics, we also use cookies and other similar technologies according to the Cookies Policy. Also, cookies and similar technologies are used to provide you with interest-based advertising.

7. CONNECTION THROUGH SOCIAL NETWORKS

We have implemented various interconnection mechanisms with social media pages, such as Facebook, Twitter, YouTube and Instagram, so that you can access the content posted by us on the Site and or our associated accounts on those social networks more easily. If you access the posted content on those social networks or comment on those social networks, or access the Website through the Facebook account, a series of public data from your profile on those social networks will be transmitted to us by the operators of those networks of socialization.

8. FULFILLMENT OF SOME LEGAL OBLIGATIONS

Sometimes data processing is necessary to fulfill our legal obligations, such as: • reporting to the relevant tax authorities and keeping accounting records; • data archiving according to the applicable legislation.

9. DEFENSE OF RIGHTS AND INTERESTS IN JUSTICE

For establishing, exercising or defending a right in court in a procedure before a court, an administrative procedure or other official procedures in which the Company is involved.

10. TO WHOM WE DISCLOSE DATA

We may disclose your personal data to (i) the entities and/or persons authorized by us (from the EEA or from third countries) involved in the provision of the Services, including the provision of commercial communications (such as data center providers, service providers of payment for various payment facilities, providers of e-mailing platforms such as Google Mail), or if we have the obligation to disclose personal data in order to comply with any legal obligation or decision of a judicial authority, public authority or government body ; or (iii) if we are required or otherwise permitted to do so in accordance with applicable law. Also, your personal data may be disclosed to third-party providers of cookies and similar technologies as described in the Cookies Policy.

11. HOW LONG WE KEEP DATA

We keep your personal data as long as necessary to fulfill the purposes for which they were collected, in compliance with internal data retention procedures, including the applicable archiving rules. For example, if you are a client of ours, your personal data will be kept for the entire duration of the contractual relationship, plus a minimum period of 3 years after termination (which is the statute of limitations for legal actions). Subsequently, certain personal data could be kept for a longer period, for archiving purposes, according to the applicable archiving rules.

12. WHAT RIGHTS DO YOU HAVE AS THE DATA PERSON?

According to the law, you have the following rights as a data subject:
a) The right of access you can obtain from us the confirmation that we are processing your personal data, as well as information regarding the specifics of the processing
b) The right to change, you can ask us to change your incorrect personal data or, as the case may be, to complete data that is incomplete.
c) The right to deletion, you can request the deletion of personal data when: (i) they are no longer necessary for the purposes for which we collected and process them; (ii) you have withdrawn your consent for data processing and we can no longer process them on other legal grounds; (iii) the data are processed against the law; respectively (iv) the data must be deleted according to the relevant legislation.
d) Withdrawal of consent and the right of opposition You can withdraw your consent at any time regarding the processing of data based on consent. You can also object at any time to processing for marketing purposes, including profiling carried out for this purpose, as well as processing based on the legitimate interest of the Company, for reasons related to your specific situation.
e) Restriction under certain conditions you can request the restriction of the processing of your Personal data
f) The right to data portability to the extent that we process the data by automatic means, you can request us, under the law, to provide your data in a structured, frequently used and automatically readable form. If you request this from us, we can transmit your data to another entity, if it is technically possible.
g) The right to file a complaint with the supervisory authority You have the right to file a complaint with the data processing supervisory authority if you believe that your rights have been violated: the National Authority for the Supervision of Personal Data from Romania B- dul G-ral. Gheorghe Magheru 28-30 Sector 1, postal code 010336 Bucharest, Romania [email protected]
TO EXERCISE THE RIGHTS MENTIONED ABOVE, YOU CAN CONTACT US USING THE EMAIL ADDRESS: [email protected]